Quanergy Solutions, a provider of 3D Light Detection and Ranging (LiDAR) security solutions, was chosen by Vancouver International Airport (YVR) to analyze footfall and passenger journeys.
According to the company, its 3D LiDAR solution has delivered accurate, data-driven insights for enhanced operational efficiency, passenger satisfaction and cost savings.
“Through the implementation of Quanergy’s solutions, we have harnessed the power of real-time insights, gaining a deep understanding of passenger volumes and the associated wait times at different stages of their journey through the terminal,” said Jason Williams, Manager, Innovation & Technology Group, YVR.
“With this high-precision data at our disposal, we can trigger real-time alerts whenever we approach or exceed predefined thresholds.
“This invaluable capability enables us to collaborate seamlessly with our stakeholders, ensuring that our travelers experience a smooth and stress-free journey through our airport.”
Prior to Quanergy’s LiDAR deployment, YVR had previously employed a number of camera-based and 3D stereoscopic sensor solutions to provide queue analysis and people-counting in several areas around the airport.
However, the company says that with these solutions in place, the airport struggled to gather accurate data due to systems limitations including restricted fields of view and inaccurate depth perception.
This ultimately would skew the occupancy or queue counts, making it very difficult to drive impactful change and deploy systems cost-effectively at scale.
With Quanergy’s 3D LiDAR sensor and advanced perception software solution, Q-Track, YVR is now able to accurately identify, classify and track people/objects for enhanced operational insights.
YVR currently uses these insights to meet a number of operational and business imperatives such as reducing check-in time and time spent passing through security, which ultimately sees an increase in customer happiness.
“We are pleased to have collaborated closely with the YVR team, resolving a multifaceted challenge encountered by many passenger terminals today,” said Adam Andres, Vice President, Global Sales, Quanergy.
“The forward-thinking of the YVR Innovation and Technology Group, in embracing Quanergy’s field-tested and fully scalable Q-Track solution, led to the successful achievement of our project objectives.
“We take pride in our contribution, providing real-time actionable intelligence to enhance security, streamline operations and elevate the overall passenger experience.”