Alarm.com has announced new features in its Visual Verification video monitoring portfolio that it says enable a central station operator to more rapidly and thoroughly assess an emergency situation and expedite the appropriate response.
According to the company, with the evolution of its Visual Verification interface, operators will now have contextual indicators, live video feeds and video analytics tools to help identify if there is a person or a perceived threat at a given location.
By leveraging multiple data sources to understand the activity surrounding an alarm event, Alarm.com distills the information for the operator in the form of a Person On-Site Likelihood Indicator so that the operator may relay this critical information to first responders dispatched to the location.
“The Person On-Site Likelihood Indicator is the latest addition to Ambient Insights for Alarm Response, built to recognize activity around a property and deliver contextual information to monitoring stations in the event of an alarm,” said Adam Brandfass, Director of Product Management, Partner Tools and Operations at Alarm.com.
“Leveraging the robust data set from our systems and making it easily digestible for the operator improves the experience and response for all involved during those critical moments.”
Alarm.com says it will continue to build on its Visual Verification video monitoring interface with new indicators and proactive response options coming later this year.
One of the enhancements, Unexpected Event Indicators, uses system data in and around the property to flag if events occurring during the alarm match normal behavior.