CentralSquare Technologies has announced the successful upgrade of Murrieta, CA Police Department’s Computer Aided Dispatch (CAD) system, after transitioning to a cloud-based platform.

The implementation is powered by Amazon Web Services (AWS).

The department notes that it has seen a significant enhancement in operational efficiency, system reliability and cybersecurity measures.

“Improved reliability and predictability”

Matthew Henry, Chief of Police, Murrieta Police Department commented: “By eliminating single points of failure and ensuring access to the latest software, CentralSquare’s cloud-based CAD has revolutionized how we manage our critical systems.

“This partnership has delivered improved reliability and predictability, allowing us to focus on serving our community quickly and effectively,” Henry continued.

“A fully scalable, resilient best-in-class platform”

Ashya Comes, Cloud VP of Product Management, CentralSquare Technologies stated: “In collaboration with AWS, our cloud solution allows Murrieta to seamlessly integrate their mission-critical features with powerful cloud capabilities, delivering a fully scalable, resilient best-in-class platform.

“This technological advancement ensures Murrieta’s public safety systems remain both secure and current,” Comes concluded.

Highlights

• The department has highlighted increased data security and system redundancy, along with long-term cost savings as key benefits of the migration
• Comprehensive training programs were introduced to encourage a smooth transition for all personnel
• The company notes that the update offers a more streamlined and intuitive experience that is tailored to Murrieta’s needs
• The department has seen improvements to system stability and version management