DigiCert releases new Total Economic Impact Study

DigiCert has released the results of a new Total Economic Impact (TEI) study, conducted by Forrester Consulting and commissioned by DigiCert.

According to the company, the study found that a composite organization, based on interviews with Digicert ONE platform customers achieved a 312% return on investment (ROI) over three years with a payback period of under six months.

Digital certificates

The use of digital certificates is rapidly increasing with the growth of connected devices, software services, evolving security regulations and the proliferation of IoT devices.

At the same time, organizations are burdened by time-consuming, fragmented and manual processes of managing certificates across departments – made even more complex by shrinking certificate lifespans driven by industry mandates.

DigiCert ONE addresses these challenges with a unified PKI and DNS platform that automates the full certificate lifecycle.

With DigiCert ONE, organizations can reduce costs, prevent PKI-related outages, strengthen security and increase operational efficiency. 

Operational benefits

In addition to achieving payback within six months and 312% ROI, DigiCert ONE says that its customers reported significant financial and operational benefits across several key areas: 

• $7.9 million in labor cost savings over three years – managing certificate renewals with legacy tools requires substantial staff time and resources. DigiCert ONE’s automation capabilities dramatically reduced manual workloads and staffing costs
• $2.8 million saved by reducing security incidents – with advanced monitoring, alerting and automated renewal features, DigiCert ONE helped minimize outages and security breaches—cutting incident-related costs and mitigating reputational risk
• $2.84 million in revenue growth and additional cost efficiencies – this included $1.3 million in new revenue by meeting customer and partner security requirements, $1.1 million in savings from retiring legacy tools and $426,000 saved through automation of certificate management tasks for new certificates

“Keeping pace with evolving compliance demands”

Deepika Chauhan, Chief Product Officer, DigiCert commented: “Certificate management isn’t just a technical necessity, it’s a strategic imperative.

“We believe this study reflects what we hear from customers every day: smart, automated certificate management delivers measurable value across the business, reducing costs, minimizing security risk, accelerating product development and keeping pace with evolving compliance demands.

“The study makes a compelling case for the ROI organizations can achieve with DigiCert ONE,” Chauhan concluded.