Gallagher has announced a new enhancement to its SMB app, a cloud-based security solution – the power to instantly give users access across multiple sites. 

Lisa Tubb, Senior Product Manager for Gallagher SMB, said: “Our customers love the multi-site functionality that forms part of our core feature set, which has made it easy to manage the security of multiple business sites from one central location. With this latest release we have further refined this experience by enabling customers to assign a user access to multiple sites from a single screen within the SMB app. It’s an industry leading approach.”

A new instant revoke access feature also ensures a user’s access can be removed from all sites with the press of a button.

“This update is significant for both security technicians and our customers,” said Lauren West, Gallagher SMB User Experience Lead. “The quick and simple workflow to add or remove users across multiple sites is a real time-saver and removes anxiety about whether changes have taken effect across all sites.”

According to Gallagher, the business and cost efficiencies offered by the enhanced multi-site functionality are tipped to be well received by SMB customers. In the past, a customer would have to engage a technician to manage users in a multiple site arrangement. However now, access control is entirely within the customer’s hands.

The release also offers benefits for security technicians, who with the Gallagher SMB solution do not need to log in to multiple systems to add a user or travel out to each site to manage it locally.