i-PRO Americas has announced its new i-PRO Endurance seven-year camera warranty on its full line of cameras.

The company says that it is the only security camera manufacturer to offer a standard seven-year warranty across its entire line of surveillance cameras.

The warranty exceeds its existing warranty by two years, enabling a 40% longer technology refresh cycle.

“The i-PRO Endurance warranty underscores our confidence in the quality of our products,” said Bill Brennan, President of i-PRO Americas.

“In essence, it represents a lifetime warranty. We are committed to bringing forth new products that exceed our customers’ expectations and withstand the test of time.” 

Camera quality

i-PRO says that the warranty helps customers avoid unplanned replacement camera purchases that impact budgets, while its superior engineering reduces the occurrence of failures that may expose critical infrastructure to physical security threats.

Partners can also expect fewer service calls, the company says.

Additionally, in the event of a failure, the company offers advanced replacement units so that cameras can be replaced simultaneously with the uninstall of non-functioning cameras, sparing partners an additional trip on-site and the associated costs.

All of the company’s cameras purchased in the US, Canada and Latin America by customers and partners after 1 April 2023 will automatically receive a warranty extension from five to seven years.

As is standard practice, restrictions apply to certain models, specifically the PTZ cameras, which will have a seven-year warranty overall, but fans, motors, slip rings and lens assemblies will have a five-year warranty.

“We are able to offer this extended warranty across our entire line of surveillance cameras because we are fully confident in the i-PRO manufacturing and design processes,” said Nick Toth, i-PRO Americas’ Director of Sales.

“It enables us to build the highest-quality products in the industry for our customers.”