inDrive, an online ride-hailing service, is utilizing Device Intelligence, from global risk intelligence company SHIELD. The company says that SHIELD’s technology is helping inDrive to protect against fraud and achieve trust, transparency and fairness for drivers and passengers worldwide.
According to the companies, SHIELD provides risk intelligence which eliminates injustice and unfairness by ensuring that negotiations and prices are kept transparent. Dishonest and fraudulent users are kept out of the inDrive platform, preventing them from causing issues such as unwarranted price hikes.
SHIELD’s Device Intelligence will provide the driving force for inDrive to stay ahead of ride-hailing fraud syndicates across the world. These fraud groups often use fake accounts, which can be created with tools such as app cloners, with stolen identities or even by taking over legitimate accounts. Using app cloners, fraudsters can create and access multiple instances of the same app from a single device.
Fraud syndicates further scale the breadth of their fraud strategy by replicating this across many devices. Fake accounts can be used to complete ghost rides – rides that do not actually happen – to quickly rack up ride completion incentives. Fake accounts can also be combined with GPS spoofers to simulate high demand in one area, causing fare surges fraud syndicates profit from.
inDrive will leverage SHIELD ID, the standard for device identification that links fake devices created from the same physical device, which could number in the thousands, which will empower inDrive to identify instances of multiple driver or passenger accounts being operated from the same device. At the same time, SHIELD’s AI technology can pinpoint large numbers of accounts tapping on the same IP address or subnet. SHIELD’s Risk Indicators will detect the installation and activation of all malicious tools and techniques on the platform, such as GPS spoofers, tampered apps and app cloners.
“inDrive is dedicated to challenging injustice and upholding transparency and fairness in the mobility and transportation space. Our partnership with SHIELD empowers us to stay true to our mission of helping people, as well as ensuring the highest standards of trust and fairness for all while maintaining our rapid pace of growth,” said Arsen Tomsky, CEO and Founder of inDrive.
Justin Lie, Founder and CEO of SHIELD, added: “inDrive’s revolutionary price negotiation model is a breath of fresh air in the ride-hailing industry. Trust is a two-way street and SHIELD is proud to be helping inDrive ensure fair prices and a level playing field for genuine drivers and passengers.”