Interface Systems has announced the integration of DMP alarm panels into its monitoring centers, otherwise known as interactive Security Operations Centers (iSOCs).

The company says that the incorporation of DMP panels into its iSOCs opens up new possibilities for businesses that have either implemented DMP panels or plan on upgrading to DMP for their security needs.

Monitoring center operations

With this latest integration, customers will have access to add-on interactive services that go beyond traditional alarm monitoring and standalone video surveillance, the company says.

Customers can easily upgrade to video-verified alarm services and leverage Interface’s virtual guard solutions with interactive monitoring capabilities.

Interface can deploy microphones, speaker units, discreet emergency activation hubs and advanced security cameras to allow its intervention specialists at iSOCs to see, hear and directly speak to employees at the locations being monitored.

This two-way communication capability enhances security, response times and situational awareness, ultimately adding new layers of safety and protection to businesses.

Interface says that the integration offers customers the flexibility to choose from a wide range of add-on services such as virtual walkthroughs, voice-downs, opening and closing security escorts, and compliance audits.

“We are thrilled to have our intrusion control panels integrated into the Interface Systems iSOC,” said Mark Hillenburg, VP Industry Relations, DMP.

“The Interface iSOC is widely regarded as one of the very best state-of-the-art interactive video monitoring centers and we are very excited to be working closely with them and look forward to growing our partnership with Interface.”

“As a leading managed service provider in business security, Interface Systems is committed to staying at the forefront of technology to meet the evolving needs of our customers,” said Brian Garavuso, Chief Technology Officer at Interface Systems.

“This latest integration reinforces Interface Systems’ dedication to empowering consumer-facing, multi-location businesses with comprehensive security solutions designed to tackle prevailing and emerging security threats.”