Fast-food operator implements Interface Systems’ virtual security solution

Interface Systems has announced the successful deployment of its Virtual Security Guard solution for Madan-Russo Organization.

The family-owned owner-operator of a global fast-food chain in northern New Jersey has improved safety and reduced security costs by up to $12,000 monthly at one of its most at-risk locations.

Challenges and solution

For nearly 50 years, the Madan-Russo Organization has faced persistent security challenges, including loitering, drug-related activity and occasional violence.

Traditional security cameras proved ineffective in actively deterring incidents and the cost of employing on-site armed guards was unsustainable.

By deploying Interface’s Virtual Security Guard solution, Madan-Russo said that it has transitioned to 24/7 real-time monitoring with bilingual voice-down commands and security escort services for employees.

The company claims that the innovative approach has created a safer and more welcoming environment for staff and customers while delivering significant cost savings.

“Transformed safety and operations”

Sean Foley, Chief Revenue Officer at Interface Systems commented: “We’re proud to see how our Virtual Security Guard solution has transformed safety and operations for the Madan-Russo Organization.

“This deployment showcases how combining advanced technology with proactive monitoring can address restaurant security challenges while reducing costs,” concluded Foley.

Key outcomes from the implementation

Enhanced safety

• The deployment of Interface’s Virtual Guard has led to a noticeable reduction in security incidents
• For example, a known drug dealer who previously frequented the restaurant no longer frequents the establishment

Substantial savings

• By replacing on-site armed security guards with Virtual Guard, the organization has cut security expenses by $7,000 to $12,000 each month

Employee reassurance

• Security escort services for opening and closing have reassured employees, making them feel safer in their workplace