ISS (Intelligent Security Systems) has announced that industry veterans Dennis Connor and Jason Lloyd have joined the company as its new Director of Program Management NA and Regional Business Manager for the Midwest respectively.
Connor, who most recently served as Program/Project Manager for CX (customer experience) Initiatives at ADT, will spearhead the development of new end user and partner deployment methodologies for ISS while simultaneously working with the company’s sales, engineering, manufacturing and R&D teams to create and foster other customer engagement programs.
According to the company, Connor has an extensive background leading similar initiatives throughout his time in the security industry, beginning in the early 2000s as Program Manager, Returns and Repairs Operations, at Tyco International.
He would go on to work at the company in various leadership positions for the next 14 years, overseeing its transition from a Bermuda domiciled organization with a US headquarters in New Jersey to being a Swiss-based company.
“As the preeminent developer of AI-powered video analytics globally, ISS is in a tremendous position to take advantage of the third wave of video surveillance innovation the industry currently finds itself in,” said Connor.
“I have a lot of operational experience to bring to the table and ISS, in a sense, represents just a larger version of what I have gone through in the past establishing program management initiatives at other firms.”
Lloyd, who most recently served as Regional Sales Manager at Vicon, will be responsible for driving the sales and business development efforts for ISS across the Midwest.
Prior to Vicon, Lloyd headed up a low voltage division at ADT for just over a decade.
“Being laser focused on customer service and providing high-trust video intelligence solutions that are solving actual security and business challenges today was one of the factors that most appealed to me about ISS,” said Lloyd.
“My goal is to exceed customer expectations and demonstrate how they can leverage our industry-leading neural network technology to keep their businesses safe.”
“ISS is experiencing incredible growth, not only in North America, but globally and bringing in experienced team members will be critical to our continued growth,” explained Matt Powell, Managing Director for North America at ISS.
“With Jason, we gain a well-respected face and voice of our partners in the Midwest.
“And in Dennis, we gain an experienced program manager who will ensure that we speak the language of success to our integration partners and customers alike.”