Genetec has announced that the Yorkdale Shopping Centre in Toronto, Canada, has unified its security operations based on Genetec Security Center.

With the Genetec platform, the shopping mall security team at Yorkdale has been able to enhance operational efficiency, better collaborate with local police and take a more proactive security stance, the company says.

Since it is an open platform, the shopping mall security system can be expanded with new technology as it emerges.

A comprehensive view

Since implementing Security Center, Genetec says that the Yorkdale team has been able to significantly enhance operational efficiencies.

Now, if an incident is underway, operators can see what’s happening and act fast from one unified view. 

“With Security Center, we’re shaving valuable time from investigations and response,” said Luca Aiello, Security Manager at Oxford Properties, which manages the shopping mall.

“Our security operators can identify potential risks, retrieve critical information and deploy on-foot officers faster within the shopping center.

“Overall, we’ve become far more proactive and efficient in handling anything that comes up. That ensures we keep providing an exceptional guest experience.”

Shopping mall security operators now manage over 750 cameras, 500 access control readers and 2,000 cardholders using Security Center.

They’ve also deployed the Sipelia intercom module, which allows them to initiate two-way conversations across 150 intercom stations located in parking garages, entrances and other areas.

The team additionally added the AutoVu automatic license plate recognition (ALPR) system, the Genetec Mission Control decision management system and other technologies within the platform.