Take-out and food delivery app Grubhub has announced that it is enhancing safety for its delivery partner community by linking into RapidSOS, an intelligent safety platform that routes life-saving data to first responders in an emergency.

The partnership will provide delivery partners with the ability to share dynamic location data as well as caller ID (name, phone number) directly to 911 responders when an emergency call is placed via the Grubhub for Drivers App. The integration is now available in New York City, Boston, Philadelphia and Chicago. The company plans to roll out the integration nationwide by mid-2023.

When delivery partners hit the SOS Button in the Safety Services section, there are three options: 911 Slider, Safety Agent Call and Safety Agent Text. With just one tap, the delivery partners are connected to emergency assistance by voice or text message. 

“Grubhub knows that feeling comfortable on the road is a huge component of a positive driving experience and we are thrilled to partner with RapidSOS to allow our drivers to quickly connect with first responders directly through our app in case of emergency,” said Jeff Smith, Director of Logistics for Grubhub.

“Our delivery partners are essential to thousands of businesses and communities, which is why we are constantly innovating to offer the latest safety features and technology.” 

“Grubhub is a leader in take-out and food delivery, providing an essential service for communities and opportunities for individuals,” said Karin Marquez, Chief Public Safety Brand Officer, RapidSOS. 

“With safety becoming an important feature across technology products and apps, we applaud Grubhub for being proactive in bringing a direct link to 911 for its delivery partners with actionable data that enables faster and smarter emergency response.”