HID, in collaboration with CERTIFY Health and CTS, has announced a self-service patient engagement and facial recognition offering.

The company emphasizes that the new solution is designed to enhance healthcare operations and administer an improved patient service at every touchpoint.

Patient care

HID says that its U.ARE.U Camera Identification System featuring highly accurate facial recognition capabilities has been embedded with CERTIFY Care software running on CTS patient check-in kiosks.

The facial recognition utilizes AI with multispectral imaging (MSI) technology and modern machine-learning algorithms to accurately identify and authenticate individuals.

Key functionalities include patient onboarding, biometric authentication, patient communications, digital forms, appointment scheduling and management and payment collection. 

Some of the advantages of the new solution highlighted by HID include:

• Convenient self-service for patients
• Positive patient identification
• Accurate medical records management and deduplication
• Medical fraud prevention and investigation
• Touchless, hygienic authentication